CNBC reports : The websites and apps for all of the services were responding with server errors. Reports on DownDetector.com showed the outages appear to be widespread, but it’s unclear if it impacts all users or just some locations. It’s not currently known what’s causing the outage.
CNET reports: As is often the case with these outages, users flocked to other social networks to note that these social networks were down. By 12:06 p.m. ET “Instagram and Facebook” was the top Trending Topic on Twitter in the US, with “WhatsApp” and #instagramdown also gaining traction.Other trends for Facebook and Instagram quickly dominated other locations in the top 30 spots on Twitter’s list.
WhatsApp acknowledged that it was having issues in a tweet at 12:16 p.m. ET, saying that it is “working to get things back to normal and will send an update here as soon as possible.” A similar message was shared on the Twitter account for Facebook.
Two Facebook security team members, who spoke on condition of anonymity because they were not authorized to speak publicly, said it was unlikely that a cyberattack caused the issues. That’s because the technology behind the apps was still different enough that one hack was not likely to affect all of them at once.
In a series of tweets, John Graham-Cumming, the chief technology officer of Cloudflare, a web infrastructure company, said the problem was likely with Facebook’s servers, which were not letting people connect to its sites like Instagram and WhatsApp.