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FLORENCE-A phone scam involving Florence Utilities customers has been reported. The pretend caller demanded payment and threatened disconnection. Please be advised that Florence Utilities will NOT call customers to ask for payment information over the phone. If you have any concerns about your utility account, please call our Customer Service at 256-760-6512. If you are ever have a question about a scam call or someone at your door, call the Florence Police Department at 256-760-6610 or 911.
Media Release/Rachel Mansell/City of Florence
