Athens Utilities Customer Accounts office announces temporary closure

ATHENS-Athens Utilities Customer Accounts closed Friday (December 4) at 11 a.m. until Tuesday, December 8, at 8 a.m. due to COVID-19 protocols. This includes the drive-thru window. Utility disconnects will be suspended during the closure.

Customers can make payments in the following ways:

• Pay online at www.athens-utilities.com. The online company that provides this service does charge a one-time use fee.
• Mail bill stub with payment to City of Athens Utilities, P.O. Box 830200, Birmingham, AL, 35283-0200.
• Place bill stub with payment in the night box at the facility at 508 S. Jefferson Street.
• Pay by phone by calling toll free 1-855-760-0921. The company that provides this service does charge a one-time use fee.
• Pay by bank draft (no fee). Forms are available:
  • Online at  www.athens-utilities.com

The office will undergo sanitization measures over the weekend and reopen on December 8.