FLORENCE-Mayor Andrew Betterton, the Florence City Council, and Florence Utilities are excited to announce the grand opening of the new Drive-Thru Utilities Payment Center. The center will open on Monday, August 19, 2024, at 8:00 am, at 365 Seville Street, located directly behind Home Depot and across the street from The Wood Floor Store.
Florence Customer Service operations, including account information, starting or changing an account, and collections, will remain at City Hall, 110 West College Street. The drive-thru at City Hall will permanently close on Friday, August 16, 2024 at 12:00 PM. Cashiers will continue accepting payments inside City Hall, and there is also a Utilities payment drop box for added convenience downtown.
The payment center features five drive-thru lanes and a convenient drop box for payments, providing easier access for residents and businesses. It will be open Monday through Friday from 8:00 am to 5:00 pm. While payments can be made online, there is a high demand for drive-thru services. The new center will be convenient for those who prefer or need this option.
Mayor Andrew Betterton commented, “This new facility is a significant step towards improving the efficiency and accessibility of our utility services. We are committed to making Florence a more convenient place to live and do business.”
The Drive-Thru Utilities Payment Center will open on Monday, August 19, 2024, at 8:00 am, at 365 Seville Street.
For more information, call 256-760-6300.
Media Release/Rachel Mansell/City of Florence
