Bank Independent’s New Madison Branch Combines Digital Convenience With Personal Service

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Open House and Ribbon-Cutting Celebration Help on November 13, 2018

SHEFFIELD − Bank Independent, a 28-branch community bank headquartered in Sheffield, Alabama, has opened a new location at the corner of Nance Road and Highway 72 in Madison, Alabama. The grand opening was celebrated with an open house and ribbon cutting on November 13. The Madison branch is the second Bank Independent location opened in Madison County. The full-service Huntsville sales office, which was relocated to 132 Holmes Avenue NW in 2017, originally opened in 2014 on Greene Street.

The Bank’s management team and branch staff joined Angelina Pettway, Vice President- Sales Officer, in welcoming visitors and showing them around the newly-completed facility.  “The new Madison branch provides state-of-the-art digital banking services while holding firm to Bank Independent’s philosophy of delivering unsurpassed personal service,” said Pettway.  “We are looking forward to a long relationship with the people of Madison.”

Macke Mauldin, President and CEO of Bank Independent, Inc., spoke about the Bank’s commitment to the communities it serves. “We are thrilled to be a part of the innovative and thriving community of Madison. Our mission is to make a positive difference in people’s lives, so we are excited not just to provide banking services to this community, but to be an active participant in making it an even better place to live and work.”

Those in attendance were treated to a variety of foods from nearby restaurants. Representatives from Another Broken Egg Cafe, Big Shake’s Hot Chicken & Fish, Los Trojas Cantina, and RD’s Smokehouse Barbecue were on hand to share their specialties with guests.

While the branch’s signature Williamsburg architecture is consistent with the Bank’s other locations, upon entering the space customers experience a casual atmosphere with modern amenities, such as a Tech Bar with secure iPads and a Refreshment Center with coffee, water, and snacks. In addition, each team member is prepared to provide comprehensive assistance with any banking need.  Without leaving their vehicles, customers can take advantage of the branch’s convenient drive-thru hours of 8 a.m. – 8 p.m., Monday through Saturday and the Deposit ATM, 24/7.

“For over 70 years, Bank Independent has focused on providing the latest conveniences to our customers while maintaining an exceptional level of personal service,” said Rick Wardlaw, Chief Executive Officer of Bank Independent. “We believe technology is an enabler of great personal service, not a substitute for it. We are excited to be able to bring a combination of the latest banking technology and our genuine passion for customer service to Madison.”

 

 

About Bank Independent

Since 1947, Bank Independent has taken pride in serving the customers who count on us to be there for them when they need us most. With 28 branches across north Alabama, we’re committed to providing the best service, designing the most desired products and creating an overall excellent experience for each and every customer. As a local community bank, we believe in building relationships that run deep and that last. All of our employees reside in our local communities, and, just like Bank Independent, believe in giving back. To learn how we are making a positive difference in people’s lives, visit us at https://www.bibank.com/.

Media Release/Bank Independent/Julia Boughner

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