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FLORENCE– On Friday, February 1 Rachel Mansell Koonce with the City of Florence issued a statement concerning a scam that has been circulating claiming they represent the Florence Utilities Department:
“We have received reports of a scam. This includes someone pretending to be with the Florence Utilities.
The caller may ask for payment through PayPal or bank account information and threaten to cut off service for non-payment. Please be advised that Florence Utilities does not call customers to ask for payment information.
If you have any concerns about your utility account, please call our Customer Service at 256-760-6512.”